Job History
Creator|Webmaster
- http://www.eh-ok.ca (2007 - now)
- http://www.speedwriting-shop.com
(March 2007-2008)
cable
modem|Internet
connectivity
troubleshooter at the Road Runner
National Help Desk, later trained
for Time Warner Business Class
National
Help Desk at Convergys
(January 2006 - July 2006)
data entry, Elections
Canada
(January 2006)
bilingual phone interviewer|shop-
ping mall intercept interviewer|
focus group participant
for the
marketing research firm, GPC
Research
(January 2002 November 2005)
part-time bilingual telemarketer
selling
extended warranties,
VAC Services
(September 2001 - July 2003)
part-time
French phone
interviewer,
NBA
Communications
(September - October 2001)
part-time bilingual telemarketer
at the
National Arts Gallery,
Artsmarketing
Services Inc.
(August
September 2001)
and at the National Arts
Centre (Senior Sales
Representative level)
(January
June 1998)
author
of
http://www.k-x-4u.com
(February
2001)
bilingual
Presario
technical support
specialist, Compaq Call Centre
(January - February 2001)
bilingual
information
officer, Elections
Canada Call Centre (October -
November 2000)
resource
person, excutive secretary,
word processor: worked
in 25+
Gov't departments on 85+
temp
assignments with 15 temp a-
gencies and the Public Service
Commission, the Ottawa Catholic
School Board (1988 - 2000), Post
Office Head Office several
times (1989 - 1991)
bilingual
customer
service agent,
dealt expertly with irate custo-
mers, logged calls using
"Remedy", solved
billing
problems using "Sub-
scriber", offered sug-
gestions on improving
service, Bell Sympa-
tico High
Speed Edi-
tion Service
(September 1999 February 2000)
among
the first
16
bilingual
tech
sales agents to sell the Bell
Sympatico High Speed
Edition (DSL) Service,
(A
topperforming sales-
man.) (Initially trained as
a Sympatico
Interne
Help Desk Agent.)
(November 1998 - September
1999)
database
manager and
admin.
assistant Toronto conference,
Medical Research Council of
Canada (October
1998)
bilingual radio|tv program-
summarizer, Bowdens
Media Monitoring Ltd.
(April June 1998)
database builder: created
an
Excel 200+ record database,
Canadian Biotechnology
Strategy Task Force, In-
dustry
Canada
(February 1998)
bilingual information officer,
Postal Strike
Contingencies
Services, Inquiries Canada
(Fall 1997)
event organizer|minutes recorder
for a 20-person federal-provincial
teleconference, Sexually Trans-
mitted Diseases
Section, Health
Canada (Fall 1997)
project resource person for
the Industrial Engineering
Receptacle Analysis Pro-
ject, Canada Post
(Summer 1997)
part-time telephone agent,
third-party verification for
Bell Canada, IBM-ISM
(1995 - 1996)
seasonal CR-4 verification clerk,
processed
nonresident income
tax forms using the taxation o-
peration manual (TOM), Inter-
national Taxation Office
(January June, 1992
- 1994)
first editor of
Ph.D. business ar-
ticles, Canadian Federation of
Deans of Management and
Administrative Studies
(Winter
1990)
car salesman, Mont
Bleu Ford,
Hull, Quebec (November -
December 1987)
archivist (reduced
archival du-
plication in all 4 vaults), Se-
nate Committee
research
assistant (indexed the
Senate Speaker's
ru-
lings from 1900 till
1984), messenger,
Page, and Chief
Page,
Senate
of Canada (1975 - 1984)
receptionist, security guard, bar-
man, and
office boy -
part-time,
University of Ottawa (1972 -
1981)
farm
hand, picked
cucumbers
for
the Van Esbroeks, Hensall,
ON (August 1977)
special assistant to
Richard Beatty,
Special Human Resources Pro-
grams Officer, and program co-
ordinator of the National CIDA
Trainee Orientation|Reception
Program, Canadian Interna-
tional Development Agency,
(CIDA) (Summers 1974 - 1976)
guardsman, did
boot-camp (General
Military Training) at Petawawa, Go-
vernor General's Foot Guards' Drill
Corps (Summer 1973)
boilermaker
helper, in
Falconbridge,
ON for Catalytic Enterprises, Sarnia
(August - September 1972)
usher,
weekend janitor, Odeon movie
theatre, North
Bay, ON, (June 1971 -
June
1972)
|